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Do you really know what your customers say about your business?
When it comes to understanding our customer’s attitudes toward our business, most of us are guessing. Most managers have no real data and if we have some data, it’s often... Read more
The further down the torso the greater the margins!
According to Scott Galloway from DLD in his presentation The 4 Horsemen, the further down the torso you go the greater the margins. In his win/loose analysis of who will ultimately drive the... Read more
Can your business afford to loose you?
Most businesses are able to survive a short period of time without the ‘Key Manager’. If the key manager in your business was sick or injured could you maintain or... Read more
50 intrepid guides for a messy world
Last month Fortune Magazine released their second Worlds Greatest Leaders List. These 50 extraordinary people are transforming business, government, philanthropy, and so much more. Why not read about some of the worlds most... Read more