Michael Lamont

Resource Design and Management

Sean has been instrumental in assisting the partners at RDM understand the difference between running a ‘practice’ and a ‘Business’. By holding us accountable and guiding steady improvements in core profit drivers like marketing, sales,  staff productivity  and internal systems  we have seen a significant turnaround in morale and profitability over the last 12 months. We understood and accepted the importance that design plays in performance. It took a routine of monthly support and advice from Business By Design to see us implement positive change. If you are ready to listen to some sage advice, built on years of practical small business experience, you would do well to engage Sean and the Business By Design team sooner, rather than later.