Organisations are often run according to “the super chicken model” and research reveals that teams of high IQ/talented individuals are being outperformed by teams that have socially bonded. Margaret Heffernan observes that when the going gets tough people need social support and to know who to ask for help.
Social cohesion in teams provides people with confidence to seek assistance, drives people to perform and changes what is means to be a leader. So does your business or company have social capital and a culture of helpfulness?
Margaret Heffernan TED Talk: Why it’s time to forget the pecking order at work